Privacy Policy

Last updated: 2025-11-23

Introduction

InvoBee ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing platform located at invobee.com (the "Service").

Information We Collect

Personal Information

When you register for an account, we collect:

  • Name and business name
  • Email address
  • Phone number (optional)
  • Billing and payment information (processed securely through Stripe)
  • Business address and tax information

Automatically Collected Information

When you visit our Service, we automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device information

Business Information

To provide our invoicing services, we collect and store:

  • Client information (names, addresses, contact details)
  • Invoice data and payment records
  • Time tracking and expense information
  • Business documents you upload

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to customer service requests
  • Send marketing communications (with your consent)
  • Monitor and analyze usage and trends
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

Analytics and Tracking

We use third-party analytics services to help us understand how you use our Service:

Google Analytics 4

We use Google Analytics to track website usage, including pages visited, time on site, and user interactions. Google Analytics uses cookies and may collect your IP address. Learn more at Google's Privacy Policy.

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising and retargeting campaigns. This may include tracking conversions and building custom audiences. Learn more at Facebook's Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity to understand how users interact with our website through heatmaps and session recordings. Clarity helps us improve user experience. Learn more at Microsoft's Privacy Policy.

You can opt-out of analytics tracking by:

  • Enabling "Do Not Track" in your browser settings
  • Using browser extensions that block tracking
  • Adjusting your cookie settings

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service. For detailed information about the cookies we use, please see our Cookie Policy.

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Including Stripe for payment processing, email service providers, and hosting services
  • Analytics Partners: Google, Facebook, and Microsoft for analytics and advertising
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition
  • Your Consent: With your explicit consent for other purposes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL/TLS encryption for data in transit
  • Encrypted database storage
  • Regular security audits and updates
  • Access controls and authentication
  • PCI compliance for payment processing through Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information: Retained while your account is active
  • Invoice and financial records: Retained for 7 years for tax compliance
  • Analytics data: Typically retained for 26 months
  • Marketing data: Until you unsubscribe or request deletion

Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings.

Delete Your Account

You can request deletion of your account by contacting us. Note that we may need to retain certain information for legal compliance.

Marketing Communications

You can opt-out of marketing emails by clicking the unsubscribe link in any marketing email or updating your preferences in account settings.

Do Not Track

We honor Do Not Track signals. When DNT is enabled, we disable analytics tracking.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the personal information we collect, use, and disclose
  • Right to Delete: You can request deletion of your personal information
  • Right to Opt-Out: You can opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please visit our CCPA Rights Request page or contact us using the information below.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our Service, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through the Service.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@invobee.com
  • Website: invobee.com
  • Address: InvoBee, United States